Aiello
Voice AI Assistant for Hotels and Retirement Lifestyle Villages
Aiello, the AI Assistant uses voice and machine learning whilst interacting with guests and tenants.
It is an AI Solution that Increases Productivity, Grows Revenue and Enhances Guest Satisfaction.
Aiello Features
- Alarm Clock
✓ Time
✓ Set Alarm
✓ International Time
✓ Weather - Room Services
✓ Welcome Mode
✓ Cleaning & Do Not Disturb
✓ Bring Water or Fresh Towels
✓ Customer Complaints and Messages - Transportation Info
Bus, trains, subway, parking lots - Tourist Spot Recommendations
Tourist areas, scenic spots and must-visit places
- Digital Concierge
✓ What’s the Wi-Fi password?
✓ Where and when is breakfast?
✓ Where’s the gym?
✓ When is check-out time? - Phone
✓ Room Call
✓ Front Desk Call
✓ Emergency Call - Food Recommendations
Any amazing food and great bars in the area - Local Services
Convenience stores, post offices, banks and hairdressers
Room Management
Check the connectivity of each device in your hotel; monitor check-in and check-out status, do not disturb and cleaning requests.
Task Management
Integrate voice requests for in-room services, deliveries, messages and customer complaints with your existing workflow. Details available on the platform include the time at which the request was placed, which staff member was assigned to it, and the completion time.
Push Notifications
Hotel staff can push any message to one or multiple devices. Messages appear on the device screen, and can be customised to a room, or a specific group.
Productivity Gain: City Business Hotel
Reducing up to 52% of time of Runner
Productivity Gain: Lifestyle Hotel
Reducing up to 63% of phone calls
